Computer Anxiety Rating Scale.

The computer anxiety rating scale is a 19 item questionnaire.

Items are scored on a 1-5 scale, with the total scale score calculated as a sum of the items. Some items have a reversed score, for example 1 becomes 5.

Scores range from 19 (a low level of computer anxiety) to 99 (a high level of computer anxiety).

Copyright restrictions:

No restrictions.


Heinssen, Jr., R., Glass, C, and Knight, L. (1987). Assessing computer anxiety: Development and validation of the Computer Anxiety Rating Scale. Computers in Human Behavior, Vol. 3 , pp. 49-59.

Ethical Considerations:


Downloads and Links: