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Computer Anxiety Rating Scale

The computer anxiety rating scale is a 19 item questionnaire.

Items are scored on a 1-5 scale, with the total scale score calculated as a sum of the items. Some items have a reversed score, for example 1 becomes 5.

Scores range from 19 (a low level of computer anxiety) to 99 (a high level of computer anxiety).

Copyright restrictions

No restrictions.

Citations

Heinssen, Jr., R., Glass, C, and Knight, L. (1987). Assessing computer anxiety: Development and validation of the Computer Anxiety Rating Scale. Computers in Human Behavior, Vol. 3 , pp. 49-59.

Ethical Considerations

N/A

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